Top AI tools for Customer Experience Manager

Ora.ai is an advanced AI-powered platform that tracks and analyzes customer mentions across multiple social platforms, providing real-time customer intelligence and competitor insights for businesses.

• Contact for Pricing

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

unSurvey is an AI-powered research platform that conducts human-like interviews across multiple languages and modalities, offering automated analysis and real-time insights for customer research.

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Parliant.AI uses artificial intelligence to conduct natural, conversational surveys that gather actionable insights from customers. Its adaptive AI technology encourages honest, detailed feedback by guiding respondents through intuitive, human-like dialogues.

• Freemium
• From 49$

Splutter AI is a no-code AI chatbot platform that enables businesses to create custom, generative AI-powered chatbots in minutes. It offers support, marketing, and sales automation capabilities with multiple data source integration options.

• Free Trial

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

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ChoiceChaser is an AI-powered feature mining platform that analyzes user feedback across multiple channels to help product teams identify and prioritize the most valuable features to build next.

• Freemium

Caper offers AI-powered smart shopping carts designed to deliver seamless, personalized in-store shopping experiences, increase basket sizes, and provide alternate revenue streams for retailers.

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Wizu is an AI-powered conversational survey platform that enhances customer feedback collection through intelligent follow-up questions, increased engagement rates, and comprehensive data analysis capabilities.

• Freemium
• From 29$

QueryX translates natural language into SQL queries, providing a seamless interface for data exploration and analysis. It's designed to enhance operational efficiency and decision-making across various industries.

• Freemium

TaskUs offers outsourced digital services, including AI Operations and Agentic AI Consulting, to help innovative technology companies manage and scale their AI initiatives.

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RealFeedback is an AI-powered chatbot solution that helps businesses collect and analyze user feedback through natural conversations, providing actionable insights and satisfaction tracking to improve user experiences.

• Freemium
• From 29$

Faraday is an AI-powered platform that enables data science and engineering teams to build predictive customer experiences through automated machine learning, data integration, and deployment solutions.

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WhyHive is an AI-powered data analysis platform that simplifies the process of analyzing surveys, sales data, and customer feedback through automated text analysis and intuitive chart generation.

• Freemium
• From 29$

Cast.app is an AI-powered customer success automation platform that enables businesses to scale their customer success operations without increasing headcount, delivering personalized engagement across multiple languages and channels.

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Command.ai is an enterprise platform offering AI-guided nudges and support solutions, combining product tours, surveys, and intelligent customer support features with advanced personalization capabilities.

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Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

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Sociate AI is a fashion-focused AI platform that enhances e-commerce search using conversational AI, real-time trend analysis, and dynamic personalization, leading to significant conversion uplifts.

• Paid
• From 592$

ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.

• Freemium
• From 39$

Airkit.ai provides AI-powered agents designed for eCommerce, resolving customer inquiries instantly and improving customer experience. These agents integrate seamlessly with existing systems to enhance customer support.

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PrettyDamnQuick leverages AI to segment shoppers and dynamically optimize the e-commerce checkout and delivery process, boosting conversion rates and revenue.

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Sindo automates review collection, manages online reputation using AI, and helps turn customers into brand advocates for business growth.

• Free Trial
• From 49$

ApexScore utilizes Behavioral Science-Trained AI to analyze customer motivations, providing data-driven teams with prescriptive intelligence for improved customer acquisition, growth, and retention strategies.

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Textrics is an AI-powered text analytics suite designed to extract insights like sentiment, tags, and topics from unstructured text, featuring sarcasm detection for enhanced accuracy. It simplifies complex data analysis for businesses through NLP and ML.

• Paid
• From 499$

MagicLoop is an innovative voice-based survey platform that transforms traditional surveys by enabling voice responses for richer, more detailed feedback and higher engagement rates.

• Freemium
• From 25$

Dealer Spike delivers digital marketing, website, and inventory management solutions, helping dealerships attract more leads and increase sales across multiple industries.

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Dualo is an AI-powered research assistant that helps UX, CX, and marketing professionals automate literature reviews, organize knowledge, and gain insights from customer research documents using generative AI.

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SAP Emarsys is an AI-powered customer engagement platform that enables marketers to deliver personalized omnichannel experiences across email, web, mobile, ads, and more to drive business outcomes and customer loyalty.

• Contact for Pricing