Top AI tools for Customer Experience Manager

Kiwi Sizing offers AI-powered size charts and recommenders for Shopify stores, utilizing machine learning to reduce returns and enhance customer experience.

• Freemium
• From 7$

Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.

• Paid
• From 199$

Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Sentavis is an AI-powered sentiment analysis platform that aggregates and analyzes customer feedback across multiple platforms to provide actionable business insights and recommendations.

• Contact for Pricing

Dovetail is an AI-powered customer insights platform that transforms customer conversations, documents, and feedback into actionable insights through automated analysis and real-time collaboration.

• Freemium
• From 29$

Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

DataOrb is an AI-powered platform designed to transform customer interactions into revenue growth opportunities by leveraging AI for deep analysis across customer touchpoints.

• Contact for Pricing

Recommend is an AI-driven platform that helps e-commerce businesses increase revenue and drive conversions by delivering personalised shopping experiences to every customer.

• Free Trial
• From 77$

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.

• Contact for Pricing

Revealai is an AI-powered qualitative research platform that enables businesses to conduct conversational surveys and analyze unstructured data for deeper audience insights.

• Contact for Pricing

parcelLab is an AI-powered platform that transforms post-purchase journeys—including delivery and returns—into personalized experiences to boost customer satisfaction, increase conversions, and drive lifetime value for eCommerce businesses.

• Contact for Pricing

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Adoreboard uses AI to rapidly analyze and theme open-text feedback, enabling organizations to uncover deep emotional insights and act on them for improved customer and employee experiences.

• Contact for Pricing

UserCall offers AI-powered voice interviews that provide 10x deeper customer insights than traditional surveys, using smart AI agents trained in UX research methods to conduct automated user interviews with intelligent follow-up questions.

• Paid
• From 69$

Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

Monocle is an AI-powered platform that helps brands optimize their incentive strategies through personalized offers, increasing revenue by up to 30% through smart, data-driven personalization.

• Contact for Pricing

Antavo is an AI-powered loyalty platform designed to help businesses build and manage sophisticated customer loyalty programs, enhancing retention and engagement.

• Contact for Pricing

DANAconnect is an AI-powered customer communication automation platform designed specifically for financial institutions, offering intelligent flows, document management, and multi-channel messaging solutions.

• Contact for Pricing

Pinakyne leverages advanced AI agents to automate and personalize debt collection for financial institutions, enabling faster recovery rates and reduced operational costs.

• Freemium
• From 4$

Notably AI is an end-to-end AI research platform that helps teams transform qualitative data into actionable insights through AI-powered analysis, automated workflows, and collaborative research tools.

• Freemium
• From 25$

Liberate is an AI-powered voice solution that transforms customer service through automated, multilingual call handling and claims processing, enabling 24/7 support with human-like conversations.

• Contact for Pricing

Strella is an AI-powered research platform that automates customer interviews with AI moderation and real-time synthesis, enabling teams to gather actionable insights 10x faster than traditional methods.

• Usage Based

Eagle Eye empowers businesses to deliver real-time, personalized marketing and loyalty experiences across multiple channels using advanced AI-driven solutions.

• Contact for Pricing

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

• Contact for Pricing

Re-View is an AI-powered video survey platform that enables organizations to collect and analyze emotional responses through video surveys, offering automatic insights and transcription services.

• Freemium
• From 59$

Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.

• Contact for Pricing

Lina Chat is an AI-powered customer support solution that converts support documentation into intelligent chatbots, providing 24/7 automated customer assistance and instant responses to common queries.

• Freemium
• From 20$

Quest is an enterprise AI platform that enables hyper-personalized customer journeys through real-time personalization, helping businesses drive engagement, retention, and revenue.

• Contact for Pricing

Pulse Insights provides enterprises with advanced customer feedback solutions featuring contextual microsurveys embedded within digital experiences for high-volume, actionable insights.

• Contact for Pricing

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

Enalito is an AI-powered ecommerce marketing platform that combines personalization, automation, and analytics to boost sales and enhance customer engagement through smart segmentation and omnichannel marketing.

• Freemium

Clintview VI is an advanced AI-powered solution designed to optimize pricing strategies, customer insights, and revenue acceleration for telecom companies through customer-by-customer simulation and data-driven analytics.

• Contact for Pricing

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

• Contact for Pricing

SurveyAnalytics offers an AI-driven research platform for designing, distributing, and analyzing surveys with advanced analytics and reporting features. It is tailored for enterprises seeking actionable insights to drive business decisions.

• Free Trial

Maverick is an AI-powered video personalization platform that helps ecommerce stores create customized video experiences for their customers, delivering 5X higher engagement rates and 20% more repeat purchases.

• Paid
• From 200$

Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

• Contact for Pricing

Made With Intent provides automated insight into every visitor's intent, enabling online retailers to adapt experiences and influence purchase intent by an average of 24%.

• Contact for Pricing

XStak is an AI-powered retail operating system offering omnichannel commerce, marketing, payments, and business intelligence tools for next-generation retailers on a usage-based pricing model.

• Usage Based

DocuStack.ai is an enterprise-ready AI platform that provides custom-built AI agents to transform customer interactions and business workflows with no-code deployment options.

• Paid
• From 399$

Voxpopme is an AI-powered qualitative research platform that combines video surveys, live interviews, and UX research tools to deliver insights 60x faster at 3% of traditional costs.

• Contact for Pricing

The Rx Platform™ leverages AI to help brands proactively manage their reputation, predict potential PR crises, and foster genuine customer connections through empathy, honesty, and authentic investment.

• Paid
• From 500$

BytesView provides AI-powered text analysis APIs for sentiment analysis, NER, keyword extraction, and more, helping businesses understand customer feedback and market trends.

• Freemium
• From 29$

AgentBridge by Sonata Software empowers organizations to build, deploy, and manage intelligent AI agents for enterprise-scale automation, accelerating digital transformation with no-code tools, modular architecture, and robust compliance.

• Contact for Pricing

Netcore Cloud provides an AI-powered platform for customer engagement, personalization, and omnichannel communication, designed to boost conversions and retention across various industries.

• Contact for Pricing

Growcado is a comprehensive personalization platform that combines headless CMS capabilities with customer behavior tracking and segmentation to deliver tailored content experiences that boost engagement and drive conversions.

• Contact for Pricing

Key Survey is an enterprise-grade online survey software designed to centralize, manage, and analyze feedback across organizations, featuring advanced logic, customizable reporting, and secure data workflows.

• Free Trial

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

Frame AI is an enterprise platform that transforms unstructured customer data like calls, emails, and chat transcripts into actionable intelligence using advanced AI and natural language processing.

• Contact for Pricing