Smart Communications - Alternatives & Competitors
Personalized Omnichannel Customer Communication Cloud Platform
Smart Communications offers a scalable cloud-based platform for enterprises to deliver personalized, AI-powered omnichannel customer conversations, optimize data collection, and ensure regulatory compliance across financial, insurance, healthcare, and other sectors.
Ranked by Relevance
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1
Elixir Cloud Reach more people with better communications with way less effortElixir Cloud is an end-to-end customer communications management (CCM) platform that helps organizations deliver personalized, modern communications across preferred channels with enterprise-scale efficiency and security.
- Contact for Pricing
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2
Soprano Connect Secure, Omnichannel Conversational AI for Enterprise CommunicationSoprano Connect is an enterprise-grade CPaaS platform combining omnichannel messaging and conversational AI to deliver secure, real-time customer interactions at scale across channels like SMS, WhatsApp, Email, and Voice.
- Paid
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3
CloudContactAI Revolutionizing Customer Engagement with Marketing AutomationCloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.
- Free Trial
- From 25$
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4
CCXAI AI-Powered Customer CommunicationCCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.
- Paid
- From 15$
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5
Collab Enabling digital transformation through balanced automation and human interactionCollab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.
- Contact for Pricing
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6
Aircall Connect. Empower. Grow.Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.
- Paid
- From 30$
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7
AI SOFT-MART Communicate. Collaborate. Automate.AI SOFT-MART offers AI-powered software solutions to optimize business communication, collaboration, and automation. Leverage VoIP software and smart automation tools for enhanced productivity and efficiency.
- Contact for Pricing
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8
Voctiv Omnichannel Generative AI Communication PlatformVoctiv is an award-winning generative AI platform that revolutionizes business communication by enabling effortless customer engagement across voice and messaging channels.
- Freemium
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9
8x8 Platform for CX Integrated Contact Center, Unified Communication, and CPaaS with AI for Enhanced Customer Experiences8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.
- Contact for Pricing
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10
Omilia Cloud Platform AI-powered automated service that fulfills more customer requests with a better-than-human experience.Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.
- Contact for Pricing
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11
Varolio Future Proof your Book of BusinessVarolio is a communication intelligence platform that transforms customer interactions into reusable digital assets, providing a 360° view of customer expectations and performance.
- Paid
- From 49$
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12
DC Dial The Leading AI-Powered Cloud Communication PlatformDC Dial offers an AI-powered cloud communication platform designed to enhance call center operations, sales outreach, and customer engagement through intelligent dialing and analytics. Optimize contact center performance with advanced features for inbound and outbound calls.
- Contact for Pricing
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13
DANAconnect Customer Communication Automation for the Financial EcosystemDANAconnect is an AI-powered customer communication automation platform designed specifically for financial institutions, offering intelligent flows, document management, and multi-channel messaging solutions.
- Contact for Pricing
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14
ClearTouch Cloud Contact Center Platform with AI-Powered Omnichannel EngagementClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.
- Usage Based
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15
Big V Telecom Seamless, Affordable Cloud Telephony Solutions for Every BusinessBig V Telecom delivers innovative cloud telephony and voice-based communication solutions that improve business efficiency and customer engagement. Their services include virtual numbers, customizable IVR, call recording, and real-time analytics to streamline business communications.
- Contact for Pricing
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16
Netcore Cloud Right Message. Right Channel. Right Time. For Every Customer.Netcore Cloud provides an AI-powered platform for customer engagement, personalization, and omnichannel communication, designed to boost conversions and retention across various industries.
- Contact for Pricing
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17
CommBox AI-Powered Customer Experience Solution for Automated ResolutionsCommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.
- Contact for Pricing
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18
Vitel Global Communications AI-Powered Unified Business Communication PlatformVitel Global Communications delivers AI-enabled unified business phone systems with cloud VoIP, team messaging, video meetings, and robust security for scalable enterprise communication.
- Contact for Pricing
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19
Messagepoint Intelligent content hub for omni-channel communicationsMessagepoint provides an AI-powered content intelligence platform for managing regulated customer communications across all channels, enhancing efficiency, compliance, and personalization.
- Contact for Pricing
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20
Twiching Global Business, Local Presence – Cloud CommunicationsTwiching provides an all-in-one cloud-based communication platform featuring AI-driven contact centers, virtual phone numbers, advanced voice and messaging services, and analytics to help businesses streamline interactions locally and globally.
- Free Trial
- From 10$
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21
NobelBiz Omni+ All-in-One Cloud-Based Omnichannel Contact Center SolutionNobelBiz Omni+ is a flexible, cloud-based omnichannel contact center platform designed to centralize customer interactions, streamline agent workflows, and empower businesses with advanced reporting and management features for inbound and outbound communication.
- Contact for Pricing
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22
Fonada No-Code Smart CPaaS Platform With High ConnectivityFonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.
- Contact for Pricing
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23
Clerk Chat AI Telecom for Conversational MessagingClerk Chat is an AI-powered telecom platform that enables businesses to engage with customers through personalized, human-like conversations across various messaging channels.
- Free Trial
- From 10$
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24
byVoice Omnichannel Conversational AI Platform for Business Communication AutomationbyVoice is a comprehensive Conversational AI platform designed to automate voice and chat communications for businesses, offering advanced speech analytics, chatbots, and seamless integrations for enhanced customer interactions.
- Freemium
- From 19$
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25
FlowUp AI-Powered Omnichannel Customer Engagement PlatformFlowUp is an AI-driven omnichannel marketing and sales engagement platform offering advanced automation for lead follow-up, customer engagement, and workflow optimization across voice, SMS, MMS, and email channels.
- Usage Based
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26
Apifonica Automated solutions for fast and cost-effective customer communication.Apifonica offers intelligent automation solutions for customer interactions, including AI-powered voicebots, SMS marketing, and global telephony services. It helps businesses automate communication, saving time and improving customer engagement.
- Contact for Pricing
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27
VOCALLS Voice-first Contact Center AI Conversation PlatformVOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.
- Contact for Pricing
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28
Tactful AI Simpler, Better and Modern Customer ServiceTactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.
- Freemium
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29
SleekFlow AI-powered omnichannel conversation solution for commerce, automation and collaborationSleekFlow is an AI-powered platform that unifies customer conversations across multiple messaging channels, enabling businesses to automate marketing, sales, and support workflows while providing personalized customer engagement.
- Freemium
- From 149$
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30
AiChat Award-Winning Conversational AI Platform for BrandsAiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.
- Contact for Pricing
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31
SocialHub.AI 1st AI-Native Marketing Cloud for Omni-channel Consumer OperationsSocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.
- Contact for Pricing
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32
MsgBubble One Inbox. Every Message. More Customers.MsgBubble is an AI-powered business communication platform designed to help businesses manage customer interactions across multiple channels like SMS, email, web chat, and social media, improving engagement and conversion rates.
- Freemium
- From 49$
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33
Omnichat AI Omnichannel Customer Experience Platform: Transform Marketing, Sales & SupportOmnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.
- Contact for Pricing
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34
SonicLink AI Contact Center for 24/7 Customer EngagementSonicLink offers AI-powered contact center solutions that engage customers 24/7 across voice calls, SMS, email, and live chat.
- Contact for Pricing
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35
Genesys Cloud CX AI-Powered Experience Orchestration PlatformGenesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.
- Paid
- From 75$
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36
VCC Live AI-Powered Cloud Contact Center, Built to ScaleVCC Live is an AI-powered cloud contact center platform that enables businesses to run smarter, faster, and high-converting customer interactions through omnichannel communication and automation tools.
- Paid
- From 50$
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37
IntBell Intelligent Global Cloud Communication Platform for BusinessesIntBell is a cloud-based business communication platform that provides AI-powered voice calling, SMS marketing, CRM, and risk assessment tools for seamless, efficient global customer engagement.
- Paid
- From 7$
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38
Outbound AI Conversation AI built for healthcare administrative efficiencyOutbound AI is an enterprise-class conversational AI platform designed specifically for healthcare, streamlining phone-based administrative work across the revenue cycle. It provides AI agents that serve as workforce multipliers to enhance productivity and improve staff experience.
- Contact for Pricing
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39
contactSPACE Intelligent Cloud Contact Centre Software for Optimized Customer InteractioncontactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.
- Paid
- From 105$
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40
Taalk Supercharge your Growth with AI AgentsTaalk AI Agents empower businesses to create meaningful customer engagements across voice calls and text messages, driving measurable performance and automating business processes.
- Paid
- From 999$
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41
Office24by7 All-in-one Communication, CRM, ERP, and Marketing Automation PlatformOffice24by7 delivers integrated communication, sales, marketing, and support solutions, empowering businesses to streamline workflows, automate processes, and enhance customer engagement. Designed with scalability, security, and flexibility in mind, it meets the needs of startups to large enterprises.
- Contact for Pricing
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42
Smartinfologiks Gen AI Solutions AI-Powered Business Solutions for Enhanced ProductivitySmartinfologiks Gen AI Solutions offers advanced, AI-driven tools and software platforms designed to streamline business operations, drive automation, and deliver actionable analytics across multiple industries.
- Contact for Pricing
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43
Voximplant Intelligent Cloud Communications Platform for Contact Centers and Communication AppsVoximplant is a comprehensive cloud communications platform that provides voice, video, messaging, and AI-powered solutions for building contact centers and communication applications with global reach and enterprise-grade security.
- Usage Based
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44
BrantTel Trusted Advisors for Business Communication SolutionsBrantTel provides comprehensive business communication solutions including collaboration tools, customer experience enhancement, digital transformation services, business phone systems, and cloud infrastructure implementation.
- Contact for Pricing
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45
SmartDocuments Automate and Manage Document Creation EffortlesslySmartDocuments streamlines document creation, template management, and automation for businesses and organizations, integrating with major platforms for enhanced workflow efficiency.
- Contact for Pricing
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46
Kaleyra Enterprise-grade CPaaS for seamless, omnichannel customer engagementKaleyra is a cloud-based Communications Platform as a Service (CPaaS) that enables businesses to integrate voice, messaging, video, and email communications into their applications via APIs, enhancing customer experience across multiple channels.
- Contact for Pricing
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47
Solaracloud AI-Based Data Empowerment PlatformSolaracloud is an AI platform that allows users to interact with their corporate data through a conversational interface. It provides instant insights and analysis from various data sources.
- Contact for Pricing
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48
EchoDial Streamline Your Customer CommunicationEchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.
- Paid
- From 50$
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49
ConvoQ AI Harnessing AI to transform conversations into insightsConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing
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50
Intellicon Omnichannel AI-Powered Contact Center & CRM SolutionIntellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.
- Contact for Pricing
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