retail customer service optimization tools - AI tools

Mi9 Retail delivers comprehensive, AI-powered retail management solutions to optimize omni-channel operations, boost customer engagement, and improve business analytics for retailers worldwide.

• Contact for Pricing

Link Retail provides AI-powered solutions for retail optimization, including food waste management, video analytics for people counting and shopper flow, and space management using POS data analysis.

• Contact for Pricing

RevoChat is an AI-powered chatbot that provides personalized customer support and product recommendations for e-commerce stores, integrating with Shopify and WooCommerce to enhance sales and customer experience 24/7.

• Free Trial

Rep AI is a Shopify chatbot that leverages behavioral AI to boost sales, streamline customer support, and provide data-driven insights for an optimized shopping experience.

• Free Trial
• From 299$

parcelLab is an AI-powered platform that transforms post-purchase journeys—including delivery and returns—into personalized experiences to boost customer satisfaction, increase conversions, and drive lifetime value for eCommerce businesses.

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dunnhumby leverages advanced AI-powered data science to help retailers and brands optimize assortment, drive loyalty, and enhance shopper engagement in the evolving retail landscape.

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DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

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Boutiq is an AI-powered video shopping platform for Shopify stores that brings personal, human-touch retail experiences to eCommerce through live video calls and clienteling features.

• Paid
• From 90$

Intellecta is an AI-powered chatbot designed for Shopify stores that enhances sales through instant, accurate, and personalized customer responses, offering real-time analytics and customer insights.

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Ringly.io provides AI-powered phone agents that automate customer support, recover abandoned carts, and recommend products for online stores.

• Freemium
• From 21$

Package.ai is an AI-powered platform unifying last-mile operations, customer engagement, and support for home furnishing retailers and service providers. It optimizes workflows, drives sales, and enhances customer loyalty.

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QuickCare is an AI-powered chatbot solution that automates customer support for e-commerce stores, providing 24/7 automated responses while reducing operational costs and improving customer satisfaction.

• Freemium
• From 30$

3Win is an AI-powered e-commerce customer service platform offering 24/7 live chat support, multilingual capabilities, and intelligent shopping assistance through its ShopMate and ShopDesk solutions.

• Freemium
• From 5$

RetentionX is a Customer Intelligence Platform for consumer brands, using AI to unify data, analyze behavior, and optimize strategies for increased retention and profitability.

• Usage Based

Chative.io is an AI-powered customer engagement platform designed for e-commerce, automating sales assistance, support, and personalized interactions across multiple channels to boost productivity and customer loyalty.

• Freemium
• From 10$

Conversagent is an AI-powered shop assistant for Shopify stores that provides 24/7 customer support, answering product queries and reducing cart abandonment rates using GPT-4 technology.

• Free Trial

Tymely is an AI-powered customer service platform for e-commerce businesses that automates handling complex customer inquiries with 99.5% accuracy, achieving significant cost savings and improved customer satisfaction.

• Usage Based

Krunchbox transforms complex retailer POS data into actionable insights using AI-powered analytics, helping brands optimize inventory, pricing, and sales decisions with enterprise-grade security and real-time processing.

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dio_analytica provides AI sales agents for e-commerce websites, designed to guide customers, answer questions, and increase conversions.

• Free Trial
• From 299$

Gleen AI is an AI-powered customer support and shopping assistant platform that provides personalized assistance at scale while maintaining brand quality. It offers automated support, product recommendations, and multi-channel integration for e-commerce businesses.

• Freemium
• From 1$

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

AskTimmy is an AI-powered chatbot designed specifically for Shopify stores that automates customer support, enhances product discovery, and increases sales through personalized recommendations.

• Freemium
• From 49$

Bizom delivers end-to-end retail intelligence and sales force automation, empowering FMCG and consumer brands to achieve real-time channel visibility and optimized distribution networks.

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Chyo provides a custom ChatGPT solution for businesses. Embed it on your website to automate customer support, enhance engagement, and boost sales.

• Paid
• From 89$

ResponseCX provides AI-powered customer service for Shopify brands, automating ticket resolution, order changes, and returns with 24/7 availability and high customer satisfaction.

• Paid
• From 1520$

Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

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Dor offers battery-operated, thermal sensing people counters powered by machine learning, enabling retail businesses to analyze foot traffic, optimize staff scheduling, and boost conversion rates.

• Paid
• From 150$

VanChat is an AI-powered shopping assistant designed to enhance Shopify stores. It improves customer experience, increases sales, and reduces support workload.

• Free Trial

Big Sur AI provides an AI Sales Agent that delivers personalized in-store shopping experiences online, helping e-commerce businesses increase conversion rates through 24/7 real-time assistance.

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Soof AI is an intelligent digital assistant that provides 24/7 customer support for Shopify stores, handling product inquiries and guiding customers through their shopping journey.

• Freemium