proactive IT support tools - AI tools

Proactivanet leverages artificial intelligence to manage IT assets and services efficiently by automating discovery, security compliance, and incident resolution. Enhance infrastructure visibility, reduce costs, and improve user satisfaction with intelligent, integrated IT management.

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unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

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Auvik delivers real-time visibility and automated management across network, server, endpoint, and SaaS environments, helping IT professionals and MSPs efficiently monitor, secure, and optimize their infrastructure.

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Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.

• Paid
• From 139$

Pari Computer IT Solutions provides comprehensive IT services including laptop and computer repair, CCTV maintenance, printer repair, and tech upgrades with 10 years of industry experience.

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TechDrive Support offers remote technical support and solutions for computers, printers, and other devices, along with antivirus software sales. They provide 24/7 assistance for hardware and software issues.

• Paid

Site24x7 is an AI-driven, all-in-one IT monitoring platform designed for DevOps, IT operations, and MSPs, enabling comprehensive visibility across websites, servers, networks, clouds, and applications.

• Free Trial

IR simplifies the complexity of managing modern communications, payments and infrastructure environments with AI-powered observability solutions that help organizations find and resolve performance issues in real-time.

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Naverisk streamlines IT service delivery with integrated remote monitoring, service desk, PSA, and data protection solutions, empowering MSPs and IT professionals to enhance efficiency and reduce costs.

• Paid
• From 110$

InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

SimplyDesk offers cloud-based and on-premise IT helpdesk and asset management solutions, automating network inventory and support processes for organizations of all sizes.

• Paid
• From 33$

LOGINventory is a comprehensive IT asset management software that provides agentless inventory, license management, IT documentation, and vulnerability management for businesses of all sizes.

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iSupport offers customizable IT and service management solutions tailored for various industries, featuring dashboards, metrics reporting, and workflow automation.

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workMETHODS is a global software and IT consulting services company that provides innovative IT solutions, including collaboration and content management, enterprise application integration, and customer relationship management, tailored to specific business needs across industries like telecommunications, higher education, and healthcare.

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HubbleIQ is an AI-powered IT support solution that automatically identifies and resolves technical issues for end users, providing real-time monitoring of network connectivity, device performance, and application availability.

• Freemium
• From 25$

Parny is an all-in-one IT incident management solution that combines AI-powered alerts with a social media-style interface for seamless on-call monitoring and team collaboration.

• Freemium

TeamViewer DEX by 1E provides an AI-powered platform to optimize digital employee experience, automate IT operations, and proactively resolve endpoint issues to reduce costs and enhance productivity.

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Lynx is an AI platform designed for engineering and DevOps teams to automate incident investigation and resolution, streamlining on-call duties.

• Paid
• From 30$

Zecurit is a comprehensive IT asset and endpoint management solution that helps organizations discover, manage, secure, and monitor devices, software, and licenses from a unified console.

• Freemium
• From 13$

Resolvd leverages AI to autonomously diagnose and resolve on-call incidents by creating a knowledge base of your logs, data sources, and apps. It significantly reduces response time and frees up developers.

• Paid
• From 59$

ZenAdmin is an IT management platform that streamlines operations for global teams. It offers a comprehensive solution for managing devices, applications, and personnel from procurement to IT support.

• Free

Datto provides AI-powered backup, disaster recovery, endpoint management, and professional services automation solutions for MSPs and IT teams, ensuring data security and operational efficiency.

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Resolvd automates IT and cloud tasks with AI-powered scripts and agents, streamlining workflows like onboarding, provisioning, and access management.

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iokoo provides 24/7 IT support and assistance, resolving software and hardware issues for businesses and individuals.

• Free

ITVA's AI platform provides automated network troubleshooting, documentation, and privileged access management, reducing MTTR and improving operational efficiency.

• Freemium
• From 4$

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

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SIOPS uses AI-powered algorithms for proactive server monitoring, real-time downtime alerts, and advanced performance optimization. Receive multi-channel notifications, customize alerts, and share real-time status reports to enhance transparency and reliability.

• Freemium

TekClarion offers IT consulting, application development, and cloud infrastructure services. They provide custom IT solutions to enhance operational efficiency and business growth.

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Techdrive Support Inc. is a technology partner providing insights, information, and expert advice on the latest technologies. It offers support and solutions for a variety of technical concerns.

• Free

ITM Software is a cloud-based enterprise asset management solution that combines IT asset tracking, service desk functionality, and compliance management with AI-powered features for efficient business operations.

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