omnichannel customer support software - AI tools

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

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Lomni streamlines customer support with AI-powered texting and calling, capable of answering FAQs, processing payments, and integrating with various applications. It offers multilingual support and real-time analytics.

• Paid
• From 89$

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

• Contact for Pricing

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

Enchant is an AI-powered customer support platform that combines omnichannel shared inboxes, knowledge bases, live chat, and call center features into one intuitive solution for teams of all sizes.

• Freemium
• From 20$

One-to-One Service.com provides enterprise customer service and marketing software (iService®) with over 20 years of industry experience, handling high-volume customer inquiries, ticketing, live chat, and email marketing.

• Contact for Pricing

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Call Center Studio is an advanced AI-powered cloud contact center platform designed to streamline voice, chat, and omnichannel communications for businesses, enhancing customer experience and operational efficiency.

• Contact for Pricing

NobelBiz Omni+ is a flexible, cloud-based omnichannel contact center platform designed to centralize customer interactions, streamline agent workflows, and empower businesses with advanced reporting and management features for inbound and outbound communication.

• Contact for Pricing

LiveAgent is an omnichannel customer service platform offering ticketing, live chat, call center, and knowledge base solutions, enhanced with AI features.

• Freemium
• From 19$

SAN Softwares delivers advanced AI-powered tools for call centers, ticket management, CRM, ERP, and communications, optimizing operations and increasing productivity for modern businesses.

• Freemium
• From 7$

Mondo Chat is an AI-powered omnichannel communication platform that unifies customer interactions across multiple channels with advanced automation, analytics, and accessibility features.

• Freemium
• From 22$

UseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.

• Paid
• From 49$

Sidekick AI is an AI customer support agent designed to assist customers throughout their journey, answering questions, resolving inquiries, and converting visitors.

• Free Trial
• From 99$

Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.

• Freemium
• From 29$

Vision Helpdesk is a robust customer service software suite offering help desk, service desk, satellite help desk, and live chat solutions designed to simplify and centralize multichannel customer support operations for businesses of all sizes.

• Paid
• From 12$

ChatFlow is an AI-powered customer support platform that automates customer interactions across multiple channels, reducing support time by 35+ hours per week while maintaining high satisfaction rates.

• Freemium
• From 60$

VIER offers AI-powered solutions to analyze, assist, and automate customer service interactions across all channels. Improve customer experience and optimize business processes with VIER's cloud-based software.

• Contact for Pricing

Hoory is an AI-powered customer support automation platform that provides multilingual support across multiple channels, featuring both rule-based and knowledge-based AI assistants to streamline customer service operations.

• Paid
• From 6$

MindX Service AI is an AI-powered customer service platform that reduces wait times and delivers consistent omnichannel support for businesses. The tool enables instant, human-like responses, automates workflows, and ensures every customer interaction is efficient and brand-aligned.

• Freemium
• From 34$

HelpSquad delivers reliable 24/7 customer service, call center, and back-office support for businesses, using AI technology to streamline communications and improve customer satisfaction across all channels.

• Freemium
• From 185$

Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

• Paid
• From 25$

Sirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.

• Paid
• From 36$

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$