omnichannel customer experience automation - AI tools

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

ccRobot.ai is a Customer Experience (CX) Automation solution using AI to automate client interactions, streamline business operations, and provide 24/7 support.

• Contact for Pricing

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

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Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Mondo Chat is an AI-powered omnichannel communication platform that unifies customer interactions across multiple channels with advanced automation, analytics, and accessibility features.

• Freemium
• From 22$

Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

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Elastic is an AI-powered omnichannel chatbot platform that enables businesses to engage customers across 12+ social channels including WhatsApp, Facebook, Instagram, and Google My Business, offering 24/7 automated customer support and lead generation capabilities.

• Paid
• From 1099$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

VCC Live is an AI-powered cloud contact center platform that enables businesses to run smarter, faster, and high-converting customer interactions through omnichannel communication and automation tools.

• Paid
• From 50$

ThinkOwl provides an AI platform to automate customer communication, streamline business processes, and enhance customer support efficiency through conversational AI and intelligent automation tools.

• Freemium
• From 42$

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

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EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

• Paid
• From 50$