customer satisfaction analytics platform - AI tools

Retently is an AI-powered customer experience platform that helps businesses collect and analyze feedback through NPS, CSAT, and CES surveys across multiple channels to drive growth and improve customer relationships.

• Freemium
• From 49$

Customer.guru increases customer feedback response rates with smart follow-ups and streamlined surveys, helping businesses deeply analyze and improve customer satisfaction.

• Paid
• From 50$

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

• Contact for Pricing

Surveyed is an AI-driven survey platform designed to help businesses create surveys, collect feedback, analyze sentiment using AI, and generate actionable insights.

• Freemium
• From 40$

Simplesat empowers businesses to measure, analyze, and act on customer feedback with customizable surveys, actionable analytics, and seamless integrations, driving continuous improvement in customer satisfaction.

• Paid
• From 119$

Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

• Contact for Pricing

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

SatisMeter provides a streamlined solution for collecting and analyzing customer feedback through versatile survey tools, enabling businesses to monitor satisfaction and drive product improvements.

• Freemium
• From 199$

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

• Contact for Pricing

Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

• Freemium
• From 199$

ClientSuccess is an AI-powered customer success platform that helps businesses reduce churn and increase customer revenue through actionable insights, automation, and comprehensive customer journey management.

• Contact for Pricing

SurveyAnalytics offers an AI-driven research platform for designing, distributing, and analyzing surveys with advanced analytics and reporting features. It is tailored for enterprises seeking actionable insights to drive business decisions.

• Free Trial

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

• Contact for Pricing

Affiniv is a comprehensive customer feedback software that simplifies the process of creating, distributing, and analyzing surveys like NPS, CSAT, and custom forms for businesses seeking actionable insights.

• Freemium
• From 99$

Informizely is a customer feedback platform using AI-assisted surveys to gather insights from websites, web apps, and emails. It helps improve websites, products, services, and conversion rates through targeted feedback collection.

• Free Trial
• From 135$

CustomerGauge is an AI-powered platform designed to help B2B companies collect, analyze, and act on customer feedback in real time, driving revenue growth and customer retention.

• Contact for Pricing

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

• Contact for Pricing

Zigpoll helps businesses gather customer feedback through targeted surveys. Analyze responses and use the data to improve your business.

• Freemium
• From 10$

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

• Contact for Pricing

Delighted is an AI-augmented feedback and experience management platform that enables businesses to easily collect, analyze, and act on customer and employee insights using customizable surveys and automated reporting features.

• Freemium
• From 17$

Responsly is an experience management platform offering tools to measure customer, employee, and product experience, all enhanced by an AI Survey Generator.

• Freemium

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

• Contact for Pricing

Birdie.ai is an AI platform that centralizes and analyzes customer feedback from various sources, providing actionable insights to improve customer experience and product development.

• Contact for Pricing

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Survicate is a customer feedback platform that enables businesses to collect and analyze feedback across the entire customer journey. It offers AI-powered analysis and integrates with various tools.

• Freemium
• From 99$

Activeo Celtycs provides AI-powered customer experience management solutions, including quality monitoring, knowledge management, and customer feedback analysis, to help businesses optimize their contact centers and improve customer relationships.

• Contact for Pricing

One Click Feedback enables newsletter creators to quickly implement single-click surveys to gain actionable insights and boost engagement effortlessly.

• Free Trial
• From 4$

ChattySurvey is an AI-powered survey tool that transforms traditional surveys into engaging conversations, delivering 10x more responses and actionable insights through personalized follow-ups.

• Freemium
• From 99$

1Flow is an AI-powered in-product survey platform that helps businesses understand user needs and improve retention. It offers customizable surveys, user segmentation, and real-time insights.

• Free Trial
• From 150$