customer relationship management tools for retail - AI tools

Mi9 Retail delivers comprehensive, AI-powered retail management solutions to optimize omni-channel operations, boost customer engagement, and improve business analytics for retailers worldwide.

• Contact for Pricing

Revamp CRM is an AI-powered customer relationship management platform designed specifically for eCommerce businesses, offering customer management, sales automation, and behavioral insights.

• Freemium
• From 9$

Erply provides an integrated cloud-based retail management system with AI-driven features for inventory, POS, employee scheduling, reporting, and multi-store operations, empowering retailers to optimize store and franchise growth.

• Free Trial
• From 49$

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

dunnhumby leverages advanced AI-powered data science to help retailers and brands optimize assortment, drive loyalty, and enhance shopper engagement in the evolving retail landscape.

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Cotgin CRM offers comprehensive CRM services with powerful features for support management, analytics, marketing automation, and data administration, designed to streamline business operations for organizations of any size.

• Freemium
• From 2$

Link Retail provides AI-powered solutions for retail optimization, including food waste management, video analytics for people counting and shopper flow, and space management using POS data analysis.

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Retently is an AI-powered customer experience platform that helps businesses collect and analyze feedback through NPS, CSAT, and CES surveys across multiple channels to drive growth and improve customer relationships.

• Freemium
• From 49$

Intrakraft offers an AI-driven hybrid SaaS platform that modernizes and streamlines retail operations for brands, distributors, retailers, and suppliers, enabling real-time management and optimization across the entire ecosystem.

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Krunchbox transforms complex retailer POS data into actionable insights using AI-powered analytics, helping brands optimize inventory, pricing, and sales decisions with enterprise-grade security and real-time processing.

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Runit is a cloud-based point-of-sale (POS) system designed for specialty retail chains, offering omnichannel integration, inventory management, and 24/7 support.

• Paid
• From 274$

Caper offers AI-powered smart shopping carts designed to deliver seamless, personalized in-store shopping experiences, increase basket sizes, and provide alternate revenue streams for retailers.

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Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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Bizom delivers end-to-end retail intelligence and sales force automation, empowering FMCG and consumer brands to achieve real-time channel visibility and optimized distribution networks.

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Chative.io is an AI-powered customer engagement platform designed for e-commerce, automating sales assistance, support, and personalized interactions across multiple channels to boost productivity and customer loyalty.

• Freemium
• From 10$

RetentionX is a Customer Intelligence Platform for consumer brands, using AI to unify data, analyze behavior, and optimize strategies for increased retention and profitability.

• Usage Based

CLEARomni is an all-in-one commerce orchestration platform that centralizes product, inventory, order, and customer management to streamline omni-channel retail operations and integrations.

• Other

zOrder ERP streamlines retail and manufacturing operations with integrated inventory management, POS, CRM, and payroll modules, offering real-time analytics and seamless scalability for single or multi-location businesses.

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Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

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RepairShopr provides a robust platform for repair shops to manage CRM, ticketing, invoicing, inventory, POS, marketing, and more, streamlining daily operations and enhancing customer relationships.

• Paid
• From 70$