customer experience analytics tool - AI tools

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

• Contact for Pricing

Contentsquare is a digital experience analytics platform that provides insights into customer behavior on websites and apps, helping businesses optimize journeys, improve conversions, and increase customer lifetime value.

• Free Trial

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

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AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

CustomerGauge is an AI-powered platform designed to help B2B companies collect, analyze, and act on customer feedback in real time, driving revenue growth and customer retention.

• Contact for Pricing

Activeo Celtycs provides AI-powered customer experience management solutions, including quality monitoring, knowledge management, and customer feedback analysis, to help businesses optimize their contact centers and improve customer relationships.

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Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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Retently is an AI-powered customer experience platform that helps businesses collect and analyze feedback through NPS, CSAT, and CES surveys across multiple channels to drive growth and improve customer relationships.

• Freemium
• From 49$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Decile is an AI-powered customer analytics platform that enriches first-party data, delivers actionable insights, and streamlines marketing activation to drive profitability and customer lifetime value.

• Paid
• From 400$

ClientSuccess is an AI-powered customer success platform that helps businesses reduce churn and increase customer revenue through actionable insights, automation, and comprehensive customer journey management.

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Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Express Analytics delivers AI-driven data management, marketing analytics, and business intelligence solutions to transform raw data into actionable insights for enterprise growth.

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Capturly is a comprehensive website analytics platform that combines traditional analytics with session recordings, heatmaps, and conversion funnels to help businesses optimize user experience and increase conversions.

• Freemium
• From 29$

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

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Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

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Woopra is an AI-powered customer journey analytics platform that tracks user behavior across all touchpoints, providing real-time insights and automated engagement tools for product, marketing, sales, and support teams.

• Freemium
• From 999$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

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Datacy is a consumer intelligence platform that decodes online behavior to provide insights into shopping decisions, helping businesses grow revenue.

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Mitzu provides warehouse-native product and marketing analytics, enabling teams to uncover insights from billions of events directly within their data warehouse without needing SQL expertise. It focuses on cost-effective, privacy-friendly customer journey analysis for businesses.

• Free Trial
• From 90$

Clogg.ai is an AI-powered analytics assistant that helps website owners improve user experience through smart data analysis and actionable recommendations.

• Usage Based

June is a comprehensive Product & Customer Analytics Software that helps B2B SaaS companies prevent churn and improve customer retention through detailed user behavior analysis and proactive customer success strategies.

• Contact for Pricing

LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.

• Paid

UXPressia is a collaborative platform for managing customer experience insights, offering tools for customer journey mapping, persona creation, and impact mapping.

• Freemium
• From 16$

Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

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Customer.guru increases customer feedback response rates with smart follow-ups and streamlined surveys, helping businesses deeply analyze and improve customer satisfaction.

• Paid
• From 50$

Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

• Contact for Pricing