Customer experience analytics platform - AI tools

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

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Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Woopra is an AI-powered customer journey analytics platform that tracks user behavior across all touchpoints, providing real-time insights and automated engagement tools for product, marketing, sales, and support teams.

• Freemium
• From 999$

Express Analytics delivers AI-driven data management, marketing analytics, and business intelligence solutions to transform raw data into actionable insights for enterprise growth.

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Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

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Resulticks is an AI-driven solution offering real-time audience engagement and a robust customer data platform (CDP) for hyper-personalized, omnichannel marketing and revenue growth.

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CustomerGauge is an AI-powered platform designed to help B2B companies collect, analyze, and act on customer feedback in real time, driving revenue growth and customer retention.

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Contentsquare is a digital experience analytics platform that provides insights into customer behavior on websites and apps, helping businesses optimize journeys, improve conversions, and increase customer lifetime value.

• Free Trial

Tracardi is an affordable, open-source Customer Data Platform (CDP) that unifies customer data from multiple sources, enabling real-time processing and personalized customer engagement without requiring coding expertise.

• Freemium

Decile is an AI-powered customer analytics platform that enriches first-party data, delivers actionable insights, and streamlines marketing activation to drive profitability and customer lifetime value.

• Paid
• From 400$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

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CustomerLabs is a First-Party Data Operations (1PD Ops) platform enabling marketers to unify customer data, enhance tracking, and optimize ad campaigns using their own data.

• Free Trial
• From 99$

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

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Retently is an AI-powered customer experience platform that helps businesses collect and analyze feedback through NPS, CSAT, and CES surveys across multiple channels to drive growth and improve customer relationships.

• Freemium
• From 49$

Canvas is an AI-powered platform that helps businesses improve customer success. It detects risks, uncovers opportunities, and drives client value through proactive intelligence.

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An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

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UXPressia is a collaborative platform for managing customer experience insights, offering tools for customer journey mapping, persona creation, and impact mapping.

• Freemium
• From 16$

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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ClientSuccess is an AI-powered customer success platform that helps businesses reduce churn and increase customer revenue through actionable insights, automation, and comprehensive customer journey management.

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Clogg.ai is an AI-powered analytics assistant that helps website owners improve user experience through smart data analysis and actionable recommendations.

• Usage Based

Meiro is a composable, privacy-first Customer Data Platform (CDP) designed for marketing and IT teams. It unifies customer data to create hyper-personalized experiences across channels while ensuring data governance and security.

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Activeo Celtycs provides AI-powered customer experience management solutions, including quality monitoring, knowledge management, and customer feedback analysis, to help businesses optimize their contact centers and improve customer relationships.

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VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

Fullstory is a behavioral data analytics platform that provides real-time insights and predictive analytics to help businesses optimize digital experiences. It offers tools for product analytics, mobile analytics, and session replay, enabling data-driven decisions and improved customer loyalty.

• Free Trial

Flowpoint is an AI-powered web analytics platform that helps marketing teams understand visitor behavior, optimize conversion rates, and improve website performance through interactive visualizations and intelligent insights.

• Freemium
• From 49$

Glassbox is an AI-powered customer intelligence platform that provides comprehensive digital experience analytics, session replay, and customer journey insights to optimize user engagement and ensure compliance for regulated industries.

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