customer communication platform for service companies - AI tools

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

Enchant is an AI-powered customer support platform that combines omnichannel shared inboxes, knowledge bases, live chat, and call center features into one intuitive solution for teams of all sizes.

• Freemium
• From 20$

Callbell is a multi-agent platform enabling businesses to manage customer communications across WhatsApp, Messenger, Instagram, and Telegram from a single inbox.

• Free Trial
• From 15$

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

Salesmsg is an AI-assisted business communication platform that enables companies to send, receive, and manage SMS conversations, make calls, and run SMS marketing campaigns through a unified dashboard with deep CRM integrations.

• Freemium
• From 25$

Text-Em-All is a comprehensive mass texting and automated calling service that enables organizations to send bulk messages, manage two-way conversations, and deliver voice broadcasts with detailed analytics and flexible pricing options.

• Freemium
• From 19$

MsgBubble is an AI-powered business communication platform designed to help businesses manage customer interactions across multiple channels like SMS, email, web chat, and social media, improving engagement and conversion rates.

• Freemium
• From 49$

Bling centralizes customer calls, texts, emails, social media, and webchat into one application, leveraging AI to help B2C businesses grow revenue and enhance customer satisfaction.

• Free Trial
• From 20$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

• Contact for Pricing

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

• Freemium
• From 19$

Sociocs centralizes customer communication across multiple channels like SMS, WhatsApp, Facebook Messenger, and Google Reviews into a shared team inbox. It offers features like bulk messaging, automated bots, and web chat to enhance customer engagement and team productivity.

• Freemium
• From 24$

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

• Contact for Pricing

Smart Communications offers a scalable cloud-based platform for enterprises to deliver personalized, AI-powered omnichannel customer conversations, optimize data collection, and ensure regulatory compliance across financial, insurance, healthcare, and other sectors.

• Contact for Pricing

CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

• Contact for Pricing

Textable is a messaging platform that enables businesses and individuals to send and receive text messages using their existing VoIP phone numbers, with features like multi-device sync, MMS support, and automated campaigns.

• Other

One-to-One Service.com provides enterprise customer service and marketing software (iService®) with over 20 years of industry experience, handling high-volume customer inquiries, ticketing, live chat, and email marketing.

• Contact for Pricing

EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

• Paid
• From 50$

Textedly is a comprehensive business texting platform offering SMS and MMS marketing solutions, payment processing, and review management tools to help businesses communicate effectively with customers.

• Freemium
• From 29$

Mtalkz is a leading cloud messaging platform providing Bulk SMS, WhatsApp API, RCS, IVR, and email solutions to help businesses reach more customers and drive higher ROI.

• Paid
• From 999$