cloud customer communications management platform - AI tools

Elixir Cloud is an end-to-end customer communications management (CCM) platform that helps organizations deliver personalized, modern communications across preferred channels with enterprise-scale efficiency and security.

• Contact for Pricing

Smart Communications offers a scalable cloud-based platform for enterprises to deliver personalized, AI-powered omnichannel customer conversations, optimize data collection, and ensure regulatory compliance across financial, insurance, healthcare, and other sectors.

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Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

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Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Kaleyra is a cloud-based Communications Platform as a Service (CPaaS) that enables businesses to integrate voice, messaging, video, and email communications into their applications via APIs, enhancing customer experience across multiple channels.

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CloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.

• Free Trial
• From 25$

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

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Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Voximplant is a comprehensive cloud communications platform that provides voice, video, messaging, and AI-powered solutions for building contact centers and communication applications with global reach and enterprise-grade security.

• Usage Based

CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

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Bling centralizes customer calls, texts, emails, social media, and webchat into one application, leveraging AI to help B2C businesses grow revenue and enhance customer satisfaction.

• Free Trial
• From 20$

Salesmsg is an AI-assisted business communication platform that enables companies to send, receive, and manage SMS conversations, make calls, and run SMS marketing campaigns through a unified dashboard with deep CRM integrations.

• Freemium
• From 25$

Big V Telecom delivers innovative cloud telephony and voice-based communication solutions that improve business efficiency and customer engagement. Their services include virtual numbers, customizable IVR, call recording, and real-time analytics to streamline business communications.

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