Call center analytics tools - AI tools

Teldrip enhances click-to-call processes using AI for improved conversions and ROI. It offers call tracking, routing, reporting, and AI sentiment analysis.

• Contact for Pricing

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

CallTools is a cloud-based call center software offering predictive dialing, CRM integration, and comprehensive contact management tools to enhance agent productivity and customer engagement.

• Contact for Pricing

Real-Time Call AI provides call center agents with real-time prompts based on the company knowledge base, improving service quality and reducing call handle time.

• Contact for Pricing

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.

• Usage Based

CallCabinet delivers comprehensive, AI-powered call recording and conversation analytics, providing organizations with compliant, secure, and insightful voice data management across platforms.

• Contact for Pricing

INVOX Call Tracking empowers marketers and agencies to track, analyze, and optimize the performance of inbound phone calls across multiple marketing channels, ensuring data-driven campaign refinement and increased ROI.

• Free Trial

Call Center Studio is an advanced AI-powered cloud contact center platform designed to streamline voice, chat, and omnichannel communications for businesses, enhancing customer experience and operational efficiency.

• Contact for Pricing

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Ringostat provides an AI-enhanced business phone system combined with call tracking and marketing analytics to optimize communication and measure campaign effectiveness.

• Free Trial
• From 85$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Calliper is an AI-powered virtual data scientist designed for SaaS businesses, analyzing product, finance, and support data to deliver automated customer insights and alerts.

• Freemium
• From 317$

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.

• Paid
• From 30$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

• Contact for Pricing

Call2Kitchen provides an AI-powered call center and delivery management platform for restaurant chains, integrating with POS systems to streamline operations, improve order accuracy, and enhance customer service.

• Contact for Pricing

Calilio is an AI-powered cloud phone system that enhances business communications with intelligent features like real-time transcription, sentiment analysis, and automated call routing to boost efficiency and customer satisfaction.

• Contact for Pricing

Retreaver is an innovative call tracking solution that provides advanced call analytics, smart routing, and revenue attribution for agencies, marketers, and publishers with flawless customer support.

• Free Trial

Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$

Microcall simplifies complex voice data with clear reports to streamline infrastructure, reduce costs, and improve efficiency across various industries.

• Contact for Pricing

VoxDesk is a call center software designed to enhance outbound calling efficiency with features like a predictive dialer, call recording, and voicebots. It integrates with CRM and sales tools to streamline workflows and improve agent productivity.

• Free Trial
• From 15$

KingAsterisk delivers customizable, AI-driven contact center software featuring predictive dialing, CRM integration, and multi-channel support to optimize business communications.

• Paid
• From 3500$

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

• Contact for Pricing
• API

CallFire provides AI-powered texting and calling solutions for businesses to engage customers, save time, and increase revenue through personalized messaging, call tracking, and voice broadcast.

• Paid
• From 99$

Pitch Patterns is a Quality Control platform that uses AI to analyze sales and customer service calls, improving close rates and CSAT scores.

• Contact for Pricing

Runo is an AI-driven SIM-based call management CRM designed to enhance sales productivity, offering advanced features like AI call summaries, sentiment analysis, and real-time team tracking for streamlined sales operations.

• Freemium
• From 8$