best SaaS customer survey tool - AI tools

Refiner is a survey software designed for SaaS and digital product companies, enabling them to gather user insights through customizable, timed microsurveys. It helps improve response rates and target specific user segments for actionable feedback.

• Freemium
• From 79$

1Flow is an AI-powered in-product survey platform that helps businesses understand user needs and improve retention. It offers customizable surveys, user segmentation, and real-time insights.

• Free Trial
• From 150$

Affiniv is a comprehensive customer feedback software that simplifies the process of creating, distributing, and analyzing surveys like NPS, CSAT, and custom forms for businesses seeking actionable insights.

• Freemium
• From 99$

Surveyed is an AI-driven survey platform designed to help businesses create surveys, collect feedback, analyze sentiment using AI, and generate actionable insights.

• Freemium
• From 40$

SatisMeter provides a streamlined solution for collecting and analyzing customer feedback through versatile survey tools, enabling businesses to monitor satisfaction and drive product improvements.

• Freemium
• From 199$

Customer.guru increases customer feedback response rates with smart follow-ups and streamlined surveys, helping businesses deeply analyze and improve customer satisfaction.

• Paid
• From 50$

Appzi is a customer feedback platform using AI to help businesses capture and analyze user insights through customizable website surveys and widgets.

• Freemium
• From 29$

Informizely is a customer feedback platform using AI-assisted surveys to gather insights from websites, web apps, and emails. It helps improve websites, products, services, and conversion rates through targeted feedback collection.

• Free Trial
• From 135$

eSurveysPro is an online survey software offering a user-friendly editor, mobile-optimized surveys, and comprehensive reporting tools for businesses and organizations.

• Freemium
• From 9$

Simplesat empowers businesses to measure, analyze, and act on customer feedback with customizable surveys, actionable analytics, and seamless integrations, driving continuous improvement in customer satisfaction.

• Paid
• From 119$

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

Retently is an AI-powered customer experience platform that helps businesses collect and analyze feedback through NPS, CSAT, and CES surveys across multiple channels to drive growth and improve customer relationships.

• Freemium
• From 49$

One Click Feedback enables newsletter creators to quickly implement single-click surveys to gain actionable insights and boost engagement effortlessly.

• Free Trial
• From 4$

Key Survey is an enterprise-grade online survey software designed to centralize, manage, and analyze feedback across organizations, featuring advanced logic, customizable reporting, and secure data workflows.

• Free Trial

Delighted is an AI-augmented feedback and experience management platform that enables businesses to easily collect, analyze, and act on customer and employee insights using customizable surveys and automated reporting features.

• Freemium
• From 17$

ChattySurvey is an AI-powered survey tool that transforms traditional surveys into engaging conversations, delivering 10x more responses and actionable insights through personalized follow-ups.

• Freemium
• From 99$

Zigpoll helps businesses gather customer feedback through targeted surveys. Analyze responses and use the data to improve your business.

• Freemium
• From 10$

SurveySparrow is a VOC platform that helps businesses collect and analyze customer feedback to gain actionable insights and drive growth. It offers features like conversational surveys, reputation management, and AI-powered analytics.

• Freemium
• From 29$

Responster is an online survey platform enabling users to design, share, and analyze surveys in real time, supporting both customer and employee feedback collection. Its intuitive interface, robust question logic, and rich analytics empower teams to make data-driven decisions.

• Freemium
• From 25$

Asklayer is an advanced survey and customer profiling tool that leverages AI to help businesses collect actionable feedback, automate segmentation, and enhance marketing strategies—all optimized for speed, privacy, and ease of use.

• Freemium
• From 30$

FirstSaaS allows businesses to easily create feedback forms and collect customer insights to improve their products. It offers a streamlined way to gather and manage user feedback.

• Paid
• From 19$

FreeOnlineSurveys offers a robust platform for building surveys, quizzes, forms, and polls with AI-assisted question type prediction, customizable design, and integrated CRM, free for up to 1000 responses per project.

• Freemium
• From 13$

Wayyy enables users to create surveys and understand responses using AI. Generate surveys quickly, analyze results, and gain valuable audience insights.

• Freemium
• From 39$

Responsly is an experience management platform offering tools to measure customer, employee, and product experience, all enhanced by an AI Survey Generator.

• Freemium

Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

Pulse Hero is a feedback management platform that helps SaaS businesses collect and track user feedback, reviews, and testimonials automatically. It enables companies to measure user satisfaction and gather social proof while identifying areas for improvement.

• Freemium
• From 29$

dStudio.ai is an AI-powered platform that enables businesses to create, manage, and analyze surveys, assessments, and quizzes for data-driven decision making. It specializes in employee engagement and customer feedback collection with advanced analytics capabilities.

• Freemium
• From 9$

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

• Contact for Pricing

SurveyNinja is a comprehensive survey creation platform that enables businesses and individuals to collect and analyze feedback through customizable surveys, polls, and questionnaires with professional features and integrations.

• Freemium
• From 11$

Beatchurn empowers SaaS companies to proactively reduce churn with AI-driven customer insights, automated workflows, and predictive analytics. Optimize customer success, enhance retention, and boost revenue using real-time dashboards and actionable reports.

• Paid
• From 49$