AI IT incident management - AI tools

incident.io is an AI-powered incident management platform offering on-call scheduling, rapid response, and automated status updates, designed to support modern teams in minimizing downtime and improving resolution times.

• Freemium
• From 19$

InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

BigPanda is an AI-powered platform for IT Operations and Incident Management. It helps teams stay ahead of incidents, automate workflows, and improve service reliability.

• Contact for Pricing

Resolvd leverages AI to autonomously diagnose and resolve on-call incidents by creating a knowledge base of your logs, data sources, and apps. It significantly reduces response time and frees up developers.

• Paid
• From 59$

AlertOps is an AI-driven incident management platform that streamlines alerting, escalations, and response automation for organizations of all sizes. It integrates with popular monitoring and ITSM tools to reduce alert noise and ensure rapid, reliable incident response.

• Freemium
• From 8$

Mint Service Desk is an AI-powered ITSM platform that helps organizations manage tickets, assets, and service processes efficiently with built-in AI features for faster response times and reduced workload.

• Free Trial

Parny is an all-in-one IT incident management solution that combines AI-powered alerts with a social media-style interface for seamless on-call monitoring and team collaboration.

• Freemium

ManageEngine provides enterprise-grade AI-enhanced solutions to monitor, manage, and secure IT infrastructure for organizations of all sizes.

• Free Trial

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

• Contact for Pricing

Palzin Monitor is a comprehensive infrastructure monitoring platform that combines uptime monitoring, incident management, and AI assistance to help teams detect and resolve issues before they impact users.

• Freemium
• From 8$

Lynx is an AI platform designed for engineering and DevOps teams to automate incident investigation and resolution, streamlining on-call duties.

• Paid
• From 30$

Logmind is an AI-powered platform for log and alert data intelligence. It helps IT teams increase efficiency, reduce false alarms, and prevent production incidents.

• Free Trial

Site24x7 is an AI-driven, all-in-one IT monitoring platform designed for DevOps, IT operations, and MSPs, enabling comprehensive visibility across websites, servers, networks, clouds, and applications.

• Free Trial

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

ITM Software is a cloud-based enterprise asset management solution that combines IT asset tracking, service desk functionality, and compliance management with AI-powered features for efficient business operations.

• Contact for Pricing

Proactivanet leverages artificial intelligence to manage IT assets and services efficiently by automating discovery, security compliance, and incident resolution. Enhance infrastructure visibility, reduce costs, and improve user satisfaction with intelligent, integrated IT management.

• Contact for Pricing

Resolvd automates IT and cloud tasks with AI-powered scripts and agents, streamlining workflows like onboarding, provisioning, and access management.

• Contact for Pricing

AutonomOps AI is an agentic AI platform for Site Reliability Engineering (SRE) teams that automates incident investigation, accelerates MTTR, and simplifies SRE work through autonomous AI agents and predictive intelligence.

• Freemium
• From 149$

Squadcast is a reliability automation platform designed to streamline incident response, reduce downtime, and enhance team delivery by unifying on-call and incident management workflows. It leverages AI for continuous learning and improved system reliability.

• Freemium
• From 12$

Provance ServiceTeam offers AI-infused ITSM and ITAM solutions native to the Microsoft Power Platform, enabling organizations to streamline IT services, gain intelligent insights, and support business growth through seamless integration with Microsoft technologies.

• Contact for Pricing

SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

AI Insurance is a comprehensive insurance management platform designed for new programs and captives. It offers AI-powered automation for claims management, financials, and more.

• Free