Top AI tools for Service Desk Analyst

Enchant is an AI-powered customer support platform that combines omnichannel shared inboxes, knowledge bases, live chat, and call center features into one intuitive solution for teams of all sizes.

• Freemium
• From 20$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

ITM Software is a cloud-based enterprise asset management solution that combines IT asset tracking, service desk functionality, and compliance management with AI-powered features for efficient business operations.

• Contact for Pricing

Chime V5 is an AI-powered chat service integrated with Microsoft Teams, designed for IT, Sales, and HR support. It streamlines support processes through file indexing, FAQ searching, intelligent agent routing, and ticketing system integration.

• Free Trial
• From 150$

SweetHawk is the most installed suite of Zendesk apps, offering over 15 integrated tools to automate approvals, manage tasks, schedule actions, run surveys, enforce SLAs, and deliver flawless workflows without coding.

• Freemium
• From 12$

Provance ServiceTeam offers AI-infused ITSM and ITAM solutions native to the Microsoft Power Platform, enabling organizations to streamline IT services, gain intelligent insights, and support business growth through seamless integration with Microsoft technologies.

• Contact for Pricing

Mint Service Desk is an AI-powered ITSM platform that helps organizations manage tickets, assets, and service processes efficiently with built-in AI features for faster response times and reduced workload.

• Free Trial