Top AI tools for IT Support Specialist

BotifyNow provides document-aware AI chatbots for various industries, offering context-specific, accurate responses based on user content to enhance customer support and reduce costs.

• Freemium
• From 30$

Packet Loss Test utilizes advanced WebRTC technology to measure packet loss, latency, and jitter directly in your browser, offering a free and comprehensive tool for assessing internet connection quality.

• Free

DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

• Free Trial
• From 49$

Level is a modern Remote Monitoring and Management (RMM) platform designed to streamline IT operations through automation, remote control, and robust security features.

• Free Trial
• From 20$

SupportHopper is a screen sharing application for Windows that enables instant remote support through separate Sharer and Viewer programs, offering secure, encrypted connections and real-time statistics for support teams.

• Free Trial

Vanguard Support for Microsoft provides AI-powered technical assistance and operational optimization for Microsoft products, offering instant solutions and 24/7 support across all organization sizes.

• Contact for Pricing

Kenyt.ai is an AI-powered platform offering omnichannel agents (chat, voice, email) to automate marketing, sales, support, HR, and ITSM tasks, boosting customer and employee experiences.

• Freemium
• From 20$

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

ComPDFKit provides comprehensive PDF SDKs for developers, enabling integration of PDF viewing, annotation, editing, conversion, and AI-driven document processing functionalities into applications across multiple platforms.

• Free Trial
• From 67$

HelpGPT offers pre-trained AI bots based on GPT-3.5 and GPT-4 to streamline help desk tasks and FAQs for businesses, integrating with core systems and communication tools.

• Freemium
• From 299$

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

Wondershare MobileTrans provides seamless phone-to-phone data transfer, backup, and restore solutions for iOS and Android devices, ensuring your data is safe and easily managed. The platform supports WhatsApp and various data types, enabling users to move, back up, and retrieve data with one click.

• Paid

Pulsedesk is a ChatGPT-powered helpdesk solution designed for SMBs, offering multichannel support, automation, and reporting in one platform to simplify customer support.

• Free Trial
• From 8$

Conversed.ai provides AI Agents designed to automate customer care, drive conversational commerce, and answer employee questions, aiming to boost revenue, cut costs, and improve team productivity.

• Contact for Pricing

Whats My DNS is a comprehensive DNS propagation checker that enables users to verify their domain's DNS records globally in real time, ensuring accurate network diagnostics and troubleshooting.

• Free

Orin provides a Fintech AI Agent Store with pre-trained AI agents for customer support, deployable in three steps. It offers a modern customer support platform specifically designed for Fintech companies.

• Paid

Kopyst is a comprehensive documentation platform that enables users to create SOPs, training materials, and process guides with AI-powered features, screen recording, and collaborative editing capabilities.

• Freemium
• From 15$

LiveAgent is an omnichannel customer service platform offering ticketing, live chat, call center, and knowledge base solutions, enhanced with AI features.

• Freemium
• From 19$

Botwise is an AI-powered knowledge management tool designed to help teams and customers find information instantly across various sources like files, documents, drives, sites, and knowledge bases, significantly improving search speed and efficiency.

• Free Trial

OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Remote Desktop Plus (RDP+) is a lightweight, feature-rich wrapper for the standard Windows Remote Desktop client, enabling secure, automated, and customizable remote sessions via command line or saved profiles.

• Free

helpmee.ai is an AI-powered tech support platform that provides voice-enabled conversations and screen sharing to guide seniors through computer tasks in 50+ languages, available 24/7.

• Freemium

Truffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.

• Paid
• From 165$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

ThumbCrowd is an AI bot builder platform allowing businesses to create enterprise chatbots for customer service, sales automation, and engagement across various channels.

• Freemium

Febooti Automation Workshop is a Windows automation tool that intelligently automates repetitive tasks through visual workflows, reducing human intervention and errors while increasing efficiency.

• Free Trial

Troopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.

• Free Trial
• From 49$

HeartbeatRM enables secure, fast, and comprehensive remote management and support of computers via a browser-based platform, supporting both individuals and IT teams.

• Paid
• From 10$

Aiden Solutions provides customizable, AI-driven chatbots designed to transform business communication and operations for B2B, B2C, and internal use.

• Contact for Pricing

Savvy is a tool for development teams to capture, share, and execute command-line workflows, leveraging AI to streamline knowledge sharing and onboarding.

• Freemium
• From 25$

LinuxGSM is a command-line tool that streamlines the deployment and management of dedicated game servers on Linux, supporting over 139 games and featuring automated installation, updates, and monitoring.

• Free

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

• Contact for Pricing

Millis AI enables the effortless creation of advanced, LLM-based voice applications with ultra-low latency. It's the fastest on the market, designed for both developers and non-technical users.

• Usage Based

Anvenssa provides an AI agent framework for businesses, offering solutions for sales, customer service, conversational intelligence, and personalized chat to automate workflows.

• Contact for Pricing

Parny is an all-in-one IT incident management solution that combines AI-powered alerts with a social media-style interface for seamless on-call monitoring and team collaboration.

• Freemium

Amanu is an AI chat assistant that learns from your messages, documents, meetings to answer questions just like an experienced colleague. It helps to convert team chats into an intelligent knowledge base and provides 24/7 support.

• Paid
• From 29$
• API

AnyMP4 provides a wide array of multimedia software tools for video/audio conversion, editing, Blu-ray/DVD management, screen recording, and AI-powered image enhancement for Windows and Mac users.

• Freemium

TechUntold provides detailed tech guides, app reviews, and how-to tutorials for data management, parental control, and social media optimization.

• Other

BigPanda is an AI-powered platform for IT Operations and Incident Management. It helps teams stay ahead of incidents, automate workflows, and improve service reliability.

• Contact for Pricing