Top AI tools for Customer Success Manager

Retain leverages patented artificial intelligence and machine learning to optimize customer engagement and automate digital debt collection communications for cost-effective and scalable operations.

• Paid

Productboard is an AI-powered product management platform designed to help teams understand customer needs, prioritize product development, and align stakeholders around a shared roadmap.

• Freemium
• From 25$

ReadMe is a platform for building interactive API documentation and developer hubs. It helps teams create user-friendly docs with features like API explorers, code generation, and an AI-powered chatbot.

• Freemium
• From 99$

ProductLogz enables SaaS companies to efficiently collect, analyze, and prioritize user feedback, with public roadmaps, changelogs, and in-app surveys to drive product development and user engagement.

• Freemium
• From 17$

Loyalty Gator provides flexible, cloud-based loyalty program software that helps businesses increase customer retention and spending through tailored rewards and data collection.

• Contact for Pricing

LimeJourney is an intelligent customer engagement platform that uses AI-driven analytics and automation to deliver personalized notifications at optimal moments to your target audience.

• Paid
• From 50$

ProductLift is a comprehensive platform designed for product managers to collect user feedback, prioritize features using AI, manage product roadmaps, publish changelogs, and build knowledge bases.

• Free Trial

Lightfield is an AI-powered CRM for startups that automatically captures customer interactions, updates records, and handles follow-ups, eliminating manual data entry and providing full relationship context.

• Freemium
• From 36$

Datopus empowers product and marketing teams with AI-powered user behavior analytics, offering seamless integration with Google’s ecosystem and code-free setup to maximize digital growth. Unlock actionable, real-time insights, automated event tracking, and intuitive dashboards tailored for SaaS and web applications.

• Freemium
• From 15$

Blend-ed is an AI-first Learning Management System (LMS) built on Open edX®, designed to automate course creation and deliver personalized training experiences.

• Contact for Pricing

One Click Feedback enables newsletter creators to quickly implement single-click surveys to gain actionable insights and boost engagement effortlessly.

• Free Trial
• From 4$

Almeta ML is a machine learning platform that predicts customer behavior in real-time, enabling businesses to optimize marketing, increase conversions, and personalize user experiences through predictive analytics.

• Usage Based
• From 99$

Kroto uses AI to help teams quickly create professional how-to videos and step-by-step guides, centralizing knowledge and improving support efficiency.

• Contact for Pricing

Close is a CRM designed for speed and ease of use, offering sales automation and communication tools to help small businesses and startups close more deals.

• Paid
• From 19$

SalesDesk leverages AI to centralize CRM, automate workflows, and deliver actionable sales insights, empowering sales teams to collaborate and close deals efficiently.

• Freemium
• From 70$

KoalaFeedback is a user feedback management platform that leverages AI to collect, organize, and prioritize feature requests, helping teams build better products by focusing on what matters most.

• Freemium
• From 29$

EzChats provides AI-powered chatbots for SaaS companies, delivering automated customer support and onboarding to boost user satisfaction and reduce costs. Easily create, train, and deploy custom chatbots to streamline your support operations around the clock.

• Free Trial
• From 53$

InstaDoodle is an AI-powered, cloud-based software for creating professional whiteboard animation videos quickly and easily using text prompts.

• Paid
• From 47$

Pod is an AI-powered sales coaching platform that helps B2B account executives prioritize deals, automate pipeline management, and receive real-time guidance to close deals more effectively.

• Freemium
• From 75$

Briefly uses AI to transform your meetings into actionable summaries, insights, and follow-ups. It offers automatic transcriptions, AI-powered summaries, and seamless CRM integration.

• Freemium
• From 15$

Coho AI is a personalization platform that helps businesses identify valuable customers, automate user segmentation, and deliver personalized experiences to increase revenue and customer lifetime value.

• Contact for Pricing

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Deeto is a comprehensive platform designed to leverage customer experiences, connecting prospects with verified users to boost sales and enhance marketing strategies.

• Contact for Pricing

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

• Contact for Pricing

HelpHub is an AI-powered help solution that combines intelligent search, personalized content delivery, and user guidance tools to enhance product support and user experience.

• Contact for Pricing

Pulsly enables website owners to instantly deliver update notes and product news to users through customizable widgets, with easy setup and built-in analytics.

• Freemium
• From 20$

Klynk is a customer success platform that combines AI-driven insights with human expertise to enhance customer retention and reduce churn through predictive analytics and personalized success strategies.

• Contact for Pricing

AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

• Usage Based
• From 49$

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

Help Scout is a customer support platform designed to enhance team efficiency and customer satisfaction through features like a shared inbox, knowledge base, live chat, and integrated AI tools.

• Freemium
• From 50$

Four/Four specializes in extracting actionable insights from customer conversations, integrating seamlessly with CRM data for enhanced decision-making.

• Contact for Pricing
• API

Sync.AI is a comprehensive business communication platform that integrates and enhances calendar, calls, and email with intelligent data synchronization and automation capabilities.

• Contact for Pricing

Qvantify is an AI-powered interview platform that automates customer feedback collection through deep, conversational interviews, supporting multiple languages and providing rich qualitative insights at scale.

• Contact for Pricing

Lantern uses AI agents to analyze your tech stack, identify revenue signals, and transform them into actionable opportunities for B2B sales teams.

• Paid
• From 15$

Delegate is an AI-powered platform that helps B2B Customer Success and Account Management teams automate and optimize their interactions with unmanaged and long-tail customers through predictive prioritization and automated execution.

• Free Trial

Churnfree leverages AI-driven personalized cancellation flows and retention tools to help businesses reduce customer churn, increase user retention, and maximize revenue growth.

• Paid
• From 49$

Carbone is an AI-powered document automation platform that transforms JSON data into professional PDF, DOCX, XLSX, and other document formats using customizable templates, reducing development dependency by 90%.

• Freemium

LeveragePoint enables B2B teams to create, communicate, and manage digital value propositions, enhancing sales conversations and driving profitable outcomes through AI-powered value quantification.

• Contact for Pricing

LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.

• Paid

Jett is an AI-powered meeting assistant that automatically captures, transcribes, and analyzes meetings across multiple platforms, providing intelligent summaries and searchable conversations in over 100 languages.

• Freemium
• From 10$

Canny is a customer feedback platform that helps businesses centralize, analyze, and prioritize product feedback to make informed decisions and build better products.

• Freemium
• From 79$

Rise.ai is a comprehensive store credit management platform that helps eCommerce businesses automate gift cards, refunds, cashback, and loyalty programs to boost customer retention and sales.

• Paid
• From 17$

Interview Igniter helps software engineers and product managers practice interviews effectively with personalized AI feedback, helping users track progress and build confidence.

• Paid
• From 16$

SundaySky is an AI-powered enterprise video platform enabling businesses to create and personalize videos at scale for various customer journey points, enhancing engagement and driving conversions.

• Contact for Pricing

Symbe is a business case platform that automates and standardizes the creation of compelling business cases. It helps GTM teams optimize performance, build stronger customer relationships, and increase win rates.

• Contact for Pricing

Klue is a competitive enablement platform that uses AI to collect, analyze, and distribute competitive intelligence, helping businesses win more deals.

• Contact for Pricing

Structure Pie is an all-in-one marketing platform that leverages AI to streamline email, SMS, chatbot, automations, and more for business growth and increased conversion.

• Freemium

Kickscale leverages artificial intelligence to optimize sales processes, delivering comprehensive coaching, strategic insights, and automation to boost win rates and sales efficiency.

• Free Trial
• From 96$

Handwrite leverages proprietary robotic technology to create personalized, handwritten cards at scale, helping businesses boost sales, loyalty, and customer engagement effortlessly.

• Usage Based

Mark AI is an agentic AI platform creating interactive, self-serve product demos to enhance engagement, automate lead conversion, and provide actionable analytics for revenue teams.

• Freemium
• From 380$