Top AI tools for Customer Success Manager

Appcues is a user engagement platform that helps SaaS businesses activate users, drive feature adoption, and improve retention through multi-channel messaging and product usage data.

• Free Trial
• From 250$

Apex Loyalty is a cloud-based platform that empowers businesses to boost engagement and sales through targeted incentives, automated campaigns, and integrated online ordering solutions.

• Contact for Pricing

FluidX is a modular AI/ML system that optimizes B2B business operations across sales, pricing, project delivery, and customer experience through pre-configured data models and engines.

• Contact for Pricing

Vorsto provides AI-driven automation solutions to streamline business operations, including multichannel engagement, sales, marketing, and analytics.

• Free Trial
• From 50$

timeOS is an AI productivity companion that captures and summarizes your day, organizes information, and proactively surfaces the knowledge you need. It integrates with popular tools like Google Meet, Zoom, Teams, and Slack.

• Freemium
• From 29$

Cockpit is an AI-powered platform that provides accurate meeting summaries, automatic CRM enrichment, and key insights from customer interactions to enhance team productivity.

• Freemium
• From 27$

InsightSquared provides AI-driven sales forecasting and revenue analytics to help businesses achieve predictable growth through detailed reporting and automated data capture.

• Contact for Pricing

Catalyst is an AI-powered customer growth platform designed to align Customer Success and Sales teams, prioritize customer outcomes, and drive recurring revenue growth.

• Contact for Pricing

Storytell is an AI-powered platform that transforms unstructured data into actionable insights, enabling teams to make faster, smarter decisions. It helps businesses analyze and understand their data through a conversational interface.

• Contact for Pricing

Refiner is a survey software designed for SaaS and digital product companies, enabling them to gather user insights through customizable, timed microsurveys. It helps improve response rates and target specific user segments for actionable feedback.

• Freemium
• From 79$

Ambition combines human intelligence with AI to provide comprehensive sales performance management, featuring coaching orchestration, performance tracking, and sales gamification tools to drive revenue and team excellence.

• Contact for Pricing

Knobi provides a suite of AI bots designed to enhance community engagement, including personalized member onboarding, connection facilitation, and knowledge management across various community platforms.

• Paid
• From 300$

Spectrm is an enterprise-grade conversational marketing platform that enables brands to create AI-powered chatbots for WhatsApp, Facebook Messenger, and Instagram DMs to drive sales and customer engagement.

• Contact for Pricing

Giftagram is a comprehensive corporate gifting platform that streamlines the process of sourcing, sending, and managing premium gifts through intuitive software and robust integrations.

• Freemium

Dor offers battery-operated, thermal sensing people counters powered by machine learning, enabling retail businesses to analyze foot traffic, optimize staff scheduling, and boost conversion rates.

• Paid
• From 150$

Zoomin is a platform that unifies product content from various sources, delivering personalized and accessible knowledge to every customer touchpoint.

• Contact for Pricing

Testimonial Donut simplifies the process of collecting, managing, and sharing customer testimonials. It allows businesses to easily gather text and video testimonials, and integrate them into their websites.

• Freemium
• From 29$

Covideo is a leading video messaging platform tailored for dealerships to boost lead response rates, increase appointments, and sell more vehicles through personalized video communication.

• Contact for Pricing

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

EarningsCall.ai is an AI-powered platform that transforms earnings call transcripts into concise summaries and actionable insights, helping investors and business professionals save time and make informed decisions.

• Free Trial
• From 20$

Pipedrive is an AI-powered CRM platform that helps businesses track sales pipelines, optimize leads, and automate sales processes, designed specifically for small to medium-sized businesses to improve their sales performance.

• Paid
• From 24$

Pocus is an AI-powered go-to-market (GTM) platform designed to help B2B sales teams streamline prospecting, account research, and identify buying intent using AI agents.

• Contact for Pricing

UserCall offers AI-powered voice interviews that provide 10x deeper customer insights than traditional surveys, using smart AI agents trained in UX research methods to conduct automated user interviews with intelligent follow-up questions.

• Paid
• From 69$

Saylo is a user feedback platform that helps businesses collect, analyze, and act on customer insights to improve products and reduce churn. It offers seamless integration, real-time analytics, and team collaboration features.

• Freemium
• From 20$

Mixcode offers AI-powered chatbot, live chat, video widget, and help center software to enhance website customer support, engagement, and conversions.

• Freemium
• From 20$

HouseParty is a Shopify app that enables e-commerce brands to build and manage in-store communities, collect customer feedback, and foster engagement directly within their online stores.

• Freemium
• From 50$

Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

Softbrik is an AI/ML platform enhancing enterprise productivity through voice and context search, specializing in customer feedback analysis for regulated sectors.

• Freemium
• From 140$

Alphie is an AI executive assistant that simplifies group scheduling and automated communications directly within Slack, Gmail, and more, empowering distributed and fast-paced teams to coordinate meetings seamlessly.

• Freemium
• From 15$

Akooda is an Operations Intelligence platform that leverages AI-powered enterprise search to help organizations unlock and access company-wide insights across all their SaaS tools and departments.

• Contact for Pricing

SmartMeetings.ai automates meeting tasks, providing call recording, automated notes, and key insights to boost sales and customer success performance. It streamlines workflows and enhances team collaboration.

• Paid
• From 24$

Delineate is an advanced ecommerce analytics platform that combines profit analytics with AI-based programmatic conversion rate optimization to help businesses understand and maximize their profitability and customer lifetime value.

• Freemium
• From 150$

SaaSpirin streamlines the creation of compelling video and written case studies, helping B2B companies build trust, shorten sales cycles, and close more deals.

• Paid

Nayak is an AI-powered platform that helps sales teams build stronger relationships and close more deals by providing real-time coaching, smart call planning, and intelligent note capture.

• Paid
• From 300$

Hightime is an AI-powered sales workspace that assists sales professionals by automating workflows, providing contextual information, and suggesting proactive actions while integrating with common business tools.

• Freemium

Supademo is an AI-powered platform that enables teams to create, personalize, and share interactive product demos for sales, onboarding, and customer success.

• Freemium
• From 27$

Tapcart enables Shopify brands to quickly design, launch, and optimize custom mobile shopping apps with no coding required, enhanced by AI-powered push notifications and deep analytics for increased engagement and revenue.

• Paid
• From 250$

CleverTap is an AI-powered customer engagement platform that helps businesses analyze customer data, personalize experiences, and orchestrate omnichannel campaigns to retain valuable customers.

• Freemium
• From 72$

Moxo is an AI-powered workflow orchestration platform that streamlines complex, human-driven business processes across organizations and departments through automation, integrations, and intelligent decision support.

• Freemium

Sleekplan is a comprehensive feedback management tool that helps businesses collect, organize, and act on user feedback through feature boards, roadmaps, changelogs, and satisfaction surveys.

• Freemium
• From 13$

CSCopilot is a platform designed for B2B SaaS teams that captures and organizes customer feedback, feature requests, and revenue opportunities from meetings.

• Paid
• From 49$

TrustLoop is an AI-powered reputation management tool for tech companies, designed to increase positive reviews on platforms like TrustPilot and G2 by intelligently routing satisfied customers.

• Free Trial
• From 27$

Supahub is an all-in-one customer feedback management and feature request prioritization platform, empowering businesses to collect, organize, and act on user insights for product improvement.

• Freemium
• From 19$

Spinach is an AI meeting copilot that runs meetings, summarizes conversations, and automates post-meeting tasks. It supports 100 languages and integrates with popular productivity tools.

• Freemium
• From 19$

Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

• Paid
• From 19$

Slipbox is a privacy-first AI meeting companion offering real-time transcription and AI-driven insights across all meeting platforms without needing a bot. It stores data locally and provides unlimited transcription.

• Freemium
• From 9$

Gleap is an all-in-one AI-powered customer support and feedback platform featuring GPT-4 based chatbot Kai, visual bug reporting, live chat, and product roadmap management tools to improve product development and customer relationships.

• Freemium
• From 39$

Kotis Swag Platform streamlines the creation, management, warehousing, and distribution of custom branded merchandise for organizations, helping companies manage swag programs globally.

• Other

Visionari is an AI-powered platform designed to collect, analyze, and prioritize user feedback from multiple channels, helping product teams build features users truly need.

• Free Trial
• From 19$

there.do is an AI-powered document creation platform that helps users transform notes and photos into professional reports, with features for collaboration, sharing, and tracking recipient activity.

• Freemium
• From 10$