Top AI tools for Customer Service Manager

Gleen AI is an AI-powered customer support and shopping assistant platform that provides personalized assistance at scale while maintaining brand quality. It offers automated support, product recommendations, and multi-channel integration for e-commerce businesses.

• Freemium
• From 1$

ChatterMate is an open-source, AI-powered customer support platform that combines AI agents with human oversight for 24/7 support, handling common queries and escalating complex issues.

• Freemium
• From 49$

CloseBot is an AI-powered chatbot platform that helps businesses automate lead qualification and appointment booking with conversational AI, featuring drag-and-drop bot building and seamless CRM integration.

• Freemium
• From 64$

FloatChat is an AI-powered omnichannel chatbot platform that enables businesses to automate customer interactions across multiple messaging platforms without coding, offering personalized customer experiences and streamlined communication.

• Freemium
• From 39$

Capably is an Enterprise Autonomous AI platform that helps organizations automate work across departments using AI capabilities tailored to business processes. It goes beyond traditional assistants to handle repetitive tasks autonomously.

• Contact for Pricing

Benchmark Intelligence is an AI-powered customer feedback platform that enables brick & mortar businesses to collect real-time insights through SMS surveys and chat, helping to improve customer experience and boost positive online reviews.

• Paid
• From 55$

HiFive is a review management platform that helps businesses improve their online reputation. It allows for generating, monitoring, and sharing online reviews to attract new clients.

• Freemium
• From 17$

EmailTree is a GDPR-compliant AI email assistant that offers a secure, self-hosted AI inbox management platform. It streamlines email responses, ensures data governance, and boosts productivity.

• Free Trial

Revamp CRM is an AI-powered customer relationship management platform designed specifically for eCommerce businesses, offering customer management, sales automation, and behavioral insights.

• Freemium
• From 9$

Datumo enhances your CRM with reliable, accurate, and valuable customer information, enabling personalized customer experiences and data-driven strategies.

• Contact for Pricing

Copalot is an AI-powered customer support solution that combines custom ChatGPT capabilities with video FAQs to reduce customer interaction costs and improve support efficiency.

• Freemium

WaveToGet is a customer acquisition and retention software application that implements loyalty programs, rewards, discounts, membership cards, and promotional tools for businesses of all sizes.

• Contact for Pricing

Junotix AI provides specialized AI agents that automate and enhance business operations through adaptive intelligence and seamless integration.

• Contact for Pricing

WebQnA provides state-of-the-art AI chatbots that offer 24/7 customer support with multilingual capabilities, seamless data integration, and human-in-the-loop assistance for businesses.

• Contact for Pricing

Elastic is an AI-powered omnichannel chatbot platform that enables businesses to engage customers across 12+ social channels including WhatsApp, Facebook, Instagram, and Google My Business, offering 24/7 automated customer support and lead generation capabilities.

• Paid
• From 1099$

Responso centralizes e-commerce customer communication across multiple channels, using AI to enhance support and automate responses for online sellers.

• Freemium
• From 22$

Intellecta is an AI-powered chatbot designed for Shopify stores that enhances sales through instant, accurate, and personalized customer responses, offering real-time analytics and customer insights.

• Contact for Pricing

Quant is an advanced AI agent platform that leverages machine learning to revolutionize customer interactions and deliver actionable business insights through comprehensive analysis of customer conversations.

• Contact for Pricing

Chatterdocs is an AI-powered platform that enables businesses to create customized chatbots for customer support, lead capture, and appointment booking without coding. It leverages GPT technology to deliver instant, accurate responses while maintaining a human-like conversation style.

• Freemium
• From 9$

Reviewly.ai is an AI-powered review management platform that helps businesses collect, manage, and respond to Google reviews through automated SMS invitations and AI-generated review templates.

• Freemium
• From 39$

Word WandAI offers a powerful Zendesk ChatGPT integration to accelerate ticket resolution and enhance customer support experiences.

• Free Trial
• From 24$
• API

Chatwith.tools is a no-code platform that allows users to create custom AI chatbots trained on their specific data sources, supporting multiple languages and integrations with popular platforms.

• Free Trial

Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

• Paid
• From 49$

Tenneo is a corporate learning platform utilizing AI and ML to integrate learning with performance, enhancing workforce productivity and skills through personalized training experiences.

• Contact for Pricing

Voice Flux is an AI-powered voice solution that enables websites to interact with visitors through customizable voice agents, offering 24/7 availability and appointment booking capabilities.

• Freemium

Zipchat AI is an intelligent chatbot solution that converts website visitors into customers while providing 24/7 multilingual support and generating actionable business insights from customer conversations.

• Freemium
• From 49$

AIM Forecasting is a specialized tool for workforce management professionals, enabling accurate customer service demand forecasting through advanced algorithms and data analysis.

• Free Trial
• From 643$

Soof AI is an intelligent digital assistant that provides 24/7 customer support for Shopify stores, handling product inquiries and guiding customers through their shopping journey.

• Freemium

Skyla is an AI-powered customer support chatbot exclusively designed for Shopify merchants, offering 24/7 customer service with GPT-4 technology and seamless store integration.

• Freemium
• From 49$

Seeplus is an innovative order fulfilment platform that transforms retail stores into efficient Q-Commerce hubs, enabling 30-minute order processing and delivery. This AI-powered solution seamlessly integrates with eCommerce platforms to streamline picking, packing, shipping, and customer communication.

• Contact for Pricing

PromptOwl is a no-code platform for building and managing AI-powered workflows and agents, enabling businesses to automate complex tasks and streamline operations across departments.

• Contact for Pricing

GPTService is an AI-powered platform that automatically creates intelligent chatbots by learning from your website content to provide automated customer support in 95 languages.

• Freemium
• From 30$

Firework is an enterprise-level video commerce platform that combines AI and video technology to create immersive shopping experiences. It offers AI virtual assistants, shoppable videos, and digital showrooms to help businesses increase conversion rates and customer engagement.

• Freemium
• From 39$

AskTimmy is an AI-powered chatbot designed specifically for Shopify stores that automates customer support, enhances product discovery, and increases sales through personalized recommendations.

• Freemium
• From 49$

BotsCrew is a leading AI development company specializing in creating custom AI agents and conversational AI solutions since 2016, offering end-to-end development services for enterprises and growing brands.

• Contact for Pricing

An AI-powered lead management platform that helps businesses streamline operations, optimize lead responses, and improve conversion rates through automated analytics and personalized insights.

• Free Trial

Blobfish AI is a voice AI-assisted training platform designed to help contact center agents practice customer calls and improve their skills with instant feedback.

• Freemium

Ribbon's AI-powered platform, Recruit AI, conducts natural-sounding interviews to help recruiters efficiently screen and identify top talent. It offers features like automated interview summaries, data-driven insights, and flexible scheduling.

• Paid
• From 199$

Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.

• Freemium
• From 29$

Botgenuity is a no-code AI chatbot platform that enables users to create and deploy conversational AI chatbots by integrating their own data. The platform supports multiple LLM models, multilingual capabilities, and extensive customization options.

• Freemium
• From 16$

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing

HelloMyBot is a SaaS platform that enables businesses to create and manage AI-powered conversational agents including chatbots, voicebots, and callbots across multiple channels with NLP capabilities and analytics.

• Contact for Pricing

Reputation is a comprehensive reputation performance platform that provides businesses with a single source of truth for consumer feedback and actionable insights.

• Contact for Pricing

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

• Contact for Pricing

e-Courier delivers cloud-based logistics management solutions designed for couriers, shippers, and 3PLs, offering real-time supply chain visibility, robust integrations, and workflow flexibility to streamline operations.

• Contact for Pricing

Layerup provides AI-powered voice agents for financial institutions, handling collections, payment reminders, and loan servicing with human-like interactions across multiple communication channels. The platform enhances engagement rates by up to 70% and response rates by up to 90%.

• Contact for Pricing

QuestWiz is an AI-powered customer support solution that creates personalized agents by learning from your website and files in just 2 minutes, providing 24/7 automated customer support without requiring AI or coding expertise.

• Free Trial
• From 16$

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

• Contact for Pricing

Chaindesk is a no-code platform that enables businesses to create custom ChatGPT-powered chatbots trained on company data, offering automated support and lead generation across multiple channels.

• Freemium
• From 25$

Izwe.ai is an AI-powered transcription platform specializing in African languages, offering automated speech-to-text services with support for multiple languages including English, Afrikaans, IsiZulu, Swahili, Portuguese, and Dutch.

• Usage Based