Top AI tools for Customer Service Agent

ClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.

• Usage Based

HubSpot offers a comprehensive customer platform featuring marketing, sales, service, CMS, operations, and commerce software, integrating AI tools to help businesses scale.

• Freemium

ChatLabs is an all-in-one AI platform that provides access to multiple leading AI models including GPT-4, Claude, Gemini, and more for writing, coding, learning, and content creation, with features like AI assistants, image generation, and web search capabilities.

• Paid
• From 30$

Netcapz is a text messaging service designed for businesses. It offers features like SMS marketing, two-way messaging, and automation to improve customer engagement and communication.

• Paid
• From 42$

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

Quicktext offers Velma, an AI hotel chatbot and virtual assistant, designed to increase direct sales, automate customer service in 37 languages, and optimize hotel operations through AI and big data analysis.

• Paid
• From 299$

Mailbutler is a comprehensive email extension that enhances Apple Mail, Gmail, and Outlook with productivity features including email tracking, smart scheduling, and AI-powered assistance.

• Freemium
• From 5$

Cobbai provides AI agents designed to enhance customer service operations by automating interactions, empowering support teams, and providing actionable insights.

• Paid
• From 427$

WADeck is an AI-powered WhatsApp CRM Chrome extension that combines ChatGPT integration with advanced conversation management features to streamline business communications and automate customer interactions.

• Freemium

SALES INFINITY is a comprehensive CRM platform designed for telesales and sales teams, automating tasks, managing leads, and improving customer engagement.

• Contact for Pricing

Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

• Contact for Pricing

Dingtone is an AI-powered app providing a second phone number for cheap international calls and texts via WiFi, with features like voicemail and call blocking.

• Other