Top AI tools for Call Center Manager

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

Skit.ai is an enterprise-focused conversational AI platform that specializes in automating debt collections and customer communications through voice, SMS, email, and chat channels, offering compliant and personalized customer interactions.

• Contact for Pricing

Voxia offers a no-code platform for creating human-like AI phone calls, utilizing AI voice agents to automate inbound and outbound communication for businesses.

• Contact for Pricing

DialerAI offers advanced predictive dialing and automated voice messaging solutions for outbound call centers, supporting lead generation, political campaigning, surveys, and debt collection with AI-powered efficiency and real-time agent matching.

• Paid
• From 299$

DC Dial offers an AI-powered cloud communication platform designed to enhance call center operations, sales outreach, and customer engagement through intelligent dialing and analytics. Optimize contact center performance with advanced features for inbound and outbound calls.

• Contact for Pricing

SnapCall enhances customer support with AI-powered video interactions, enabling faster issue resolution through visual context and intelligent automation.

• Usage Based

GAIL is a conversational AI platform allowing businesses to create virtual employees for roles like sales and support, featuring human-like interaction and multi-channel communication.

• Paid
• From 500$

Callin.io provides customizable, white-label AI phone agents for businesses to handle inbound and outbound calls 24/7. Enhance customer service, capture leads, and automate tasks like appointment booking and FAQ handling with multilingual conversational AI.

• Free Trial
• From 30$

nventr is a cutting-edge AI platform that revolutionizes data management, automates processes, and drives business success through predictive insights and streamlined workflows.

• Contact for Pricing

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

CallerAPI offers a robust caller identification API enabling businesses to track caller reputation, detect spam and fraud calls, and enrich customer data in real-time.

• Paid
• From 25$

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

FusionPBX is a robust multi-tenant PBX platform that offers comprehensive business telephony solutions, including voicemail, call queues, and support for carrier-grade switching. Built on FreeSWITCH™, it provides scalable communication features for businesses of all sizes.

• Paid
• From 100$

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

• Contact for Pricing

Sprockets is an AI-powered hiring platform that automates tasks and improves employee retention. It helps businesses source, screen, and select the best applicants for hourly positions.

• Contact for Pricing

VINSI.AI provides AI-powered phone agent solutions for businesses, offering human-like voice interactions, 24/7 availability, and cost-efficient customer service automation across multiple industries.

• Contact for Pricing

Emotion Logic provides voice-based emotion detection for deeper insights and better business outcomes. Its AI analyzes vocal patterns to reveal genuine emotions, enhancing decision-making across various industries.

• Usage Based

Quantified AI is an advanced sales training platform that uses AI-powered simulation to provide realistic, scalable practice environments for sales teams. The platform offers AI-generated avatars for role-play scenarios, helping sales representatives improve their skills through deliberate practice and automated coaching.

• Contact for Pricing

Marr Labs provides AI Voice Agents designed to handle customer interactions, eliminating hold times and scaling effortlessly for tasks like lead qualification and customer support.

• Paid
• From 1000$

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

• Contact for Pricing
• API

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.

• Contact for Pricing

Struct provides customizable AI voice agents to automate call centers, support lines, and customer communications. Enhance business operations across various industries with AI-powered voice solutions.

• Contact for Pricing

NatterGPT is an AI executive assistant that makes and handles business phone calls, navigates phone menus, and provides detailed call reports. It can manage both inbound and outbound calls with automated customer interactions.

• Paid
• From 49$

Augutech delivers AI-driven call center solutions to streamline operations, enhance customer engagement, and boost productivity through omnichannel support, customizable dialers, and advanced analytics.

• Paid
• From 100$

Nova Echo AI is an advanced voice AI platform that conducts real phone calls for sales and customer service, supporting 11 languages with natural language understanding capabilities and integrated CRM functionality.

• Usage Based
• From 333$

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

Vonix offers an advanced, cloud-based VoIP business communication platform that streamlines calls, messaging, and analytics for organizations of all sizes.

• Contact for Pricing

VAgents is an AI-powered virtual receptionist platform that provides customized, secure, and compliant customer interaction solutions with advanced analytics and seamless integration capabilities.

• Paid
• From 1500$

Altnativ provides enterprise-grade conversational AI to improve customer support, reduce wait times, and drive customer retention. It offers personalized, human-like interactions for businesses of all sizes.

• Contact for Pricing

Switch2VoIP is a VoIP call center service provider offering business VoIP solutions, virtual phone numbers, and SIP trunking services to help businesses reduce long-distance costs by up to 60%.

• Other
• From 5$

Ringostat provides an AI-enhanced business phone system combined with call tracking and marketing analytics to optimize communication and measure campaign effectiveness.

• Free Trial
• From 85$

SALES INFINITY is a comprehensive CRM platform designed for telesales and sales teams, automating tasks, managing leads, and improving customer engagement.

• Contact for Pricing

Kintsugi utilizes AI-powered voice biomarker technology via an API to identify potential mental health conditions from speech, integrating with call centers and telehealth systems.

• Contact for Pricing

Round Robin Distributor (RRD) automates Salesforce lead and case assignment using intelligent, configurable routing, load balancing, and prioritization for sales and service teams.

• Paid
• From 99$

Synthflow is an AI-powered phone call platform that enables businesses to build no-code AI voice agents for automated customer interactions, handling both inbound and outbound calls with natural conversational abilities across 20+ languages.

• Freemium
• From 29$

EHVA.AI provides AI-powered phone call solutions for sales and customer service, designed to handle high call volumes, reduce costs, and enhance productivity through conversational and non-conversational AI.

• Contact for Pricing

KMS Lighthouse provides an AI-driven knowledge management system designed to streamline information retrieval, reduce customer handling times, and improve team training and onboarding for enterprises.

• Contact for Pricing

Agentz is a comprehensive AI assistant designed for small businesses, offering multi-channel support including voice, SMS, website, social media, and more. It automates customer communication and lead capture 24/7, launching in less than 5 minutes.

• Freemium
• From 29$
• API

Verse.ai is an advanced AI-powered platform that provides 24/7 automated SMS outreach and conversation management for customer engagement, lead qualification, and appointment setting across multiple industries.

• Contact for Pricing

Shoutout.ai is a conversational AI platform offering an all-in-one chatbot software and shared omnichannel inbox to enhance customer experience and engagement across multiple channels. It helps businesses convert inquiries into leads and improve customer service efficiency.

• Freemium
• From 129$

Sixeye offers AI-powered calling agents that mimic human interactions, reducing costs and improving customer service efficiency. It automates call operations with natural-sounding AI.

• Contact for Pricing

HiOperator provides AI-driven customer support solutions, including auto-tagging, automated responses, and managed agents, to personalize interactions and improve efficiency.

• Usage Based

PBXPlus is a cloud-based business phone system, part of the 500apps suite, offering features like IVR, call forwarding, virtual numbers, voicemail transcription, and text-to-speech to enhance business communication.

• Free Trial
• From 15$

AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

• Paid
• From 20$

Softphone.Pro is a comprehensive VoIP SIP client with advanced call center and workforce management features, offering seamless integrations for businesses of all sizes.

• Free Trial

Strada offers an AI phone call platform designed for insurance brokers, MGAs, and carriers to automate sales and service calls 24/7, improving efficiency and customer satisfaction.

• Contact for Pricing

Gazoop provides a comprehensive cloud-based dispatch software solution, integrating AI-powered features for fleet management businesses of all sizes. It incorporates live tracking, automated dispatch, invoicing, and customizable booking capabilities for global fleet operations.

• Usage Based
• From 14$